Digital Transformation in GCCs: Job Market to Get Bullish on Niche Skills

 Digital Transformation in GCCs: Job Market to Get Bullish on Niche Skills
Let’s face it! Hiring numbers are plummeting to a record low in Global Capability Centers (GCCs) in India, making the job market more volatile than Indian Stocks during the exit polls. However, the GCC job market is about to become bullish for niche skills related to IOT and AI/ML.

There is no second thought about Global Capability Centers taking a special place in India’s growth. As per recent reports, there are more than 1600 GCCs in India, contributing billions per year to the nation’s economy. The numbers are projected to grow even further in the coming years. However, disturbances in the West have brought tough times for GCCs in the East. It has made the majority of GCCs take steps with more caution than ever when it comes to cost-cutting and business expansion.

Once the mass hirers, GCCs this year wanted to go soft on filling their vacancies due to various cost-cutting measures to survive the volatile market today. However, not all slumps in the hiring process can be related to cost cuts. As per recent surveys, Engineering Research & Development, IT and BPM are in high demand. The reason is none other than the increasing importance of digital transformation across the GCC landscape. The importance is soaring high even in non-tech GCCs such as automotive, healthcare and pharma, retail and energy.

Around 70% of GCCs established in India in 2023 belong to software and IOT verticals, and the majority of them settled in Bangalore. Artificial intelligence, web applications, digital innovation, and cyber security have become the key focal areas of those new GCCs. Such statistics demand more experts with rich domain knowledge and prompt the exploration of new upskilling activities.

Digital Transformation in Global Capability Centers (GCC)

Sharpen Your Niche Skills for Booming GCC Jobs!

The GCC job market is undergoing a digital Darwinian transformation, and only the fittest – those with red-hot niche skills – will survive!

Level Up Your Skills:

  1. Specialise: Deep dive into specific AI, cybersecurity, or big data areas. Generic skills like basic programming or general IT knowledge won’t cut it in this fierce competition. You need to be an expert in a specific area to stand out.

  2. Embrace the Cutting Edge: Equip yourself with skills in areas like blockchain, cloud computing, and IoT. These are the weapons you’ll need to conquer the digital frontier of GCCs.

  3. Speak their domain language: Combine your technical prowess with an understanding of the specific industry in which a GCC operates. For instance, if you’re targeting the healthcare industry, you need to understand medical terminology and the unique challenges of the sector. Be it healthcare, finance, or manufacturing, speak the language of your target domain.

Sharpen Your Skills, Sharpen Your Resume:

  1. Upskilling and Reskilling: The job market is evolving, and so should your skills. Numerous online and offline courses are available to help you develop niche skill sets. Consider certifications to validate your expertise and stay ahead of the curve.

  2. Highlight Accomplishments: Tailor your portfolios and resumes to showcase projects where you’ve wielded your niche skills to solve real-world problems. This will not only demonstrate your expertise but also make you stand out in a competitive job market.

  3. Network with GCCs: Attend industry events and connect with GCC representatives to understand their specific needs and how your skills can address them. By building these connections, you can gain valuable insights and opportunities in the evolving GCCs job market. (check out India’s first GCC Workplace Awards 2024)
Read More: Trends of GCCs in India


This focus on niche skills signifies a shift towards a more **meritocratic** job market within Global Capability Centers. By embracing continuous learning and developing specialised skillsets, Indian talent can position themselves to thrive in this evolving landscape.

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